You may return any return eligible item you are dissatisfied with for an exchange or refund within 30 days from the day your order ships.
*Please note that care packages are non-returnable.
Customers are responsible for all return shipping costs. To return your item, please print and complete the Return Form at the bottom of this page and send it along with your package.
Simply ship it to:
dormroom.com
Attn: Returns
305 W Commerce St
Chambersburg, PA 17201
Helpful Tip: Don't forget to keep your tracking info and receipt of drop-off to your shipping carrier to ensure you have all the details.
Please allow us 7-10 days following delivery to our returns center for your return to process. Be advised original shipping charges are non-refundable. Please use a shipping carrier that supplies tracking information and save your receipt as proof of shipment. For shipping issues, service issues, or product damages, please email help@dormroom.com.
In the case of a defective item upon arrival, please contact us for a prepaid return label.
Return Form: